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NOPC OILS COVID-19 UPDATE
(NOV 2020)

AN UPDATE FOR ALL OUR CUSTOMERS REGARDING OUR LATEST COVID-19 POLICY MEASURES 

It has been, and is continuing to be one of the hardest years for us all, naturally we cannot predict the future and as the UK is again on lockdown, we wanted to take a minute to update and assure all of you that here at NOPC Oils we are and will continue to be open for business as usual, unless we are advised otherwise or postal services stop which we hope is highly unlikely.  

Firstly,  we would like to thank all of our customers for your support, especially throughout  this difficult time. Our small family run business will remain fully operational as we continue working hard in order to make sure you are never without your CBD essentials, we feel it's absolutely vital that we continue to serve our customers and community at this time. Our commitment to your health and well-being is of high importance to us and our plan is to continue delivering you the very best CBD products and customer service, safely and with minimal disruption.

As always our priority is the safety, wellness and satisfaction of our customers, our little family team, and suppliers. In response to the outbreak of COVID-19, we are following strict procedures in relation to regular hand washing, cleanliness and direct staff members that feel unwell to stay at home and get tested if they have any of the symptoms listed by the government and in addition to these, extra strict cleaning measures are being taken to regularly sanitise contact areas throughout our working day.

From the beginning of this pandemic, we have and will continue to work closely in accordance with government guidelines and all extra measures have been put in place throughout the business in order to maintain our extremely high cleanliness levels. All of our CBD products are created and packaged in a super sterile laboratory, all orders are prepared and boxed ready for shipping by our small, dedicated team who monitor and regulate hand washing correctly, wear surgical clothing, face masks as well as new gloves which are discarded appropriately after each individual order has been prepared. And all packages are sprayed with a sterilising pure alcohol mist before shipping.

We use Royal Mail for our shipments and they have advised that parcels do not pose contamination risk, and continue to deliver safely following their strict changes to regular service in order to minimise contact when receiving deliveries, during this time please allow a little longer for delivery for slower postal services. 

"It's important that we ensure our customers can still have access to CBD amid this pandemic"

As a company within the wellness industry we are working hard to ensure that there is little or no interruption to our service or supplies.

We have monitored our prices throughout this period in order to help our customers during this difficult time, by implementing price reductions where possible and will do our very best to continue with this as much as we can. Along with offering FREE UK Delivery on all of our items, unlike many other companies who have in fact put their prices up to take advantage of the current situation!

There are many of you who rely on our service and products, so with this in mind and the future financial uncertainties for all - we try to discount where possible in order for you to plan ahead, in case of any future disruptions that may be out of our control. Obviously this can only be done with support from suppliers etc. and if financially viable to our business to keep us afloat.

DON'T FORGET to support small businesses and our community - its extremely important because right now we all need customers support more than ever before, and we promise to do all that we can to help and support you our dear friends.

This is a very challenging time for everybody, and with this second lockdown being through the winter months making it even harder, we urge you all to please look after yourself and each other.

Stay Safe, x 

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For further enquiries please feel free to contact us via email at: admin@nopcoils.com

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