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We are extremely proud and excited to announce that Natural Organic Pure Clean CBD Oils | NOPC Oils have received a '2020 Gold Trusted Service Award' from Feefo, based on real feedback from YOU our customers.
We use the respected and renowned independent online review platform – Feefo – to collect feedback and insights from our customers.
Feefo’s Gold Trusted Service is awarded to businesses that deliver exceptional experiences to their customers, have collected at least 50 Feefo reviews in a calendar year, and have achieved a service rating of at least 4.5/5.
The feedback we have received throughout the past calendar year was overwhelmingly positive. On average, we received a service rating of 4.9/5 from over 230 reviews, with99% respondents stating they would recommend NOPC Oils to their friends, family, or colleagues.
Using a trusted and respected independent review company like Feefo helps customers purchase our products with confidence. This is very important to us especially within the CBD industry which can be overwhelming, and confusing when someone is looking at buying cannabidiol products for the first time. The rising popularity and hype of CBD has brought with it a number of rogue sellers who claim to be selling CBD oil, when in fact their products don't actually contain any cannabidiol at all, they are not tested, regulated nor safe
We are dedicated to delivering our customers the very best experience from researching CBD to starting and then continuing their journey. Our returning customer rate within this industry is one of the best in the UK, this speaks for itself.
We are extremely proud to already offer customers the reassurance of being a registered, authorised and regulated member of the Cannabis Trades Association, NOPC Oils customers can rest assure that the Cannabidiol (CBD) used in all products is legal, tested, ethical and of the highest quality.
The Cannabis Trades Association (CTA), are a body created to ensure legal and ethical CBD trading standards in the UK. Only selected companies that meet exceptionally high-quality standards are allowed to carry its seal of approval; its members guarantee transparency in trading, registration, batch testing, and labeling, with reliable and accurate product information to give consumers peace of mind.
This Gold Trusted Service award adds to our credibility and hard work, it is not only valuable to our business, but it is also a great way to show our customers that we listen, we care, our products are of the highest quality and that we can be trusted.
An award that shows what customers think via an independent service rating, with the average customer rating of 4.9/5 being consistently given leaves us feeling extremely proud.
As a small business in a hugely populated and difficult industry it is a huge honour and the entire team at NOPC Oils are absolutely delighted to receive Feefo's high accolade for outstanding customer service and product review. Only businesses that provide the very best experience for their customers, make the cut so to be recognised for outstanding customer service is a great endorsement of our values and hard work.
We’d like to take this opportunity to thank all our lovely customers and group members who have taken the time to provide feedback to us, for your support and being part of our journey. Without YOU, we wouldn’t be able to do what we love nor would we have been able to achieve this unique accreditation...so THANK YOU!
We are aiming to gain even more feedback from our customers, as we strive for service and product excellence in every way. We will continue to listen to the feedback of you, in order to improve the products and services we offer.
If you have tried our products but have not yet written us a review, please do as we are 100% reliant on our customer's feedback, it is extremely important to us.
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